Frequently Asked Questions
Bought an eBook – Where do I download it?
Once your order has been processed and you have successfully logged in then your download will be available in the Downloads Section of our website:
If you need a password reminder then please visit:
Having Download Problems? See our faq entry:
Bought an eBook: Having Login Problems.
Having Viewing Problems? See our faq entry:
Bought an eBook: Having Viewing Problems.
How many times can I download an eProduct?
As many times as you like. We do not stop you re-downloading a product if you need to download it again.
Pages are missing!
Download the latest version of Adobe Acrobat from 'http://adobe.com'. It is free and will solve your problem: Adobe.com
80% of customer problems are to do with not having up-to-date versions of the necessary programs required to open the files. Documents on this website are normally in ‘Adobe PDF’ format and the viewer is free to download from ‘http://adobe.com’. Music players are ten-a-dozen nowadays, but if you are having problems we recommend a free to download program called WinAmp available from ‘http://winamp.com’.
19% of customer problems are because the customer is opening up the file in there Internet Browser, as apposed to saving the file to there computer and opening it up from the application. To load a file from an application, load up the viewer (eg Adobe Acrobat) and goto the 'file' menu and click 'open'. Navigate to the place on your hard drive where you downloaded the file to and open it from there.
If you are in the final 1% then please contact us and we will help you out as soon as possible:
What is an eBook and why do many people prefer them?
eBooks are electronic books you download through your computer, as opposed to having them delivered through the post. They have many advantages over traditional publishing:
Remember, if you are unsure about eBooks you can always download & view the freebies available in our Downloads section.
When is my eBook or eProduct going to be sent through the post?
eBooks (Electronic Books) or eProducts are downloaded from our website. You will not receive them through the postal network.
Modern Energy Tapping Foundation Course
by Silvia Hartmann
Place your order by phone. Our office is open 9.30am-3pm (GMT), Monday-Friday:
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Rest Of The World