Frequently Asked Questions

Damaged Products and Missing Orders

Let us know immediately through our contact forms and no later than 4 weeks after the product was delivered:

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Refunds

We will happily refund a sale if the product is not of merchantable quality or if the product description does not match the received product. Please contact us as soon as you become aware of the fault, or at latest within 14 days of receiving the product.

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Other
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Guild of Energists Ltd is a not-for-profit company t/a DragonRising Publishing